At Outdoor Living Store, we understand that investing in your outdoor sanctuary should be a seamless and reassuring experience. From the moment you select your premium hot tub or essential maintenance product to the final step of checkout, we are committed to providing a transaction process that reflects the quality and reliability of our products. Our payment system is designed with your convenience and security at its heart, ensuring you can focus on the anticipation of relaxation and wellness.
Our Philosophy: Just as we curate our Arctic Spas® collections and commercial wellness solutions with precision, we have meticulously selected payment methods that offer global accessibility, robust security, and effortless operation. We cater to discerning homeowners, commercial hospitality providers, and holiday let proprietors worldwide, and our payment options reflect this international, premium clientele.
Accepted Payment Methods
We offer a curated selection of trusted payment options to accommodate our global customer base. Each method is chosen for its widespread acceptance, security standards, and user-friendly nature.
The cornerstone of global commerce. We accept all major credit and debit cards from these networks, offering a universally recognised and instantaneous payment process for your hot tub, swim spa, or accessories order.
To better serve our customers in key international markets, we gladly accept JCB cards. This reflects our commitment to being a truly global provider of premium outdoor wellness solutions.
For customers who prefer an additional layer of flexibility and buyer protection, we offer PayPal. This allows for quick checkout using your existing account, ideal for ordering chemicals, cover lifters, or Balboa parts with speed and confidence.
Our Commitment to Your Security
Your trust is paramount. We treat the security of your financial and personal data with the same seriousness as we approach the quality of our Arctic Spas® parts or the clarity of our water care chemicals.
- Industry-Standard Encryption: Our checkout process is protected by advanced SSL encryption technology, ensuring all data transmitted is scrambled and secure from interception.
- Secure Protocols: We adhere to the strictest payment card industry (PCI DSS) compliance standards, so you can be assured your transaction is handled with the highest level of security.
- Data Privacy: We never store your full payment card details on our servers. Your information is processed through our secure, accredited payment gateways.
Transparent & Hassle-Free: Just as we provide clear tracking for your global delivery via DHL, FedEx, or EMS, we believe in transparency in our financial transactions. There are no hidden fees at checkout—the price you see is the price you pay, whether you’re in Newcastle upon Tyne, New York, or Sydney.
Supporting Your Investment Journey
Whether you are making a personal purchase for a 2-person spa or coordinating a complex commercial order for a Jacuzzi® Lodge™, our payment system is built to scale with your needs. For bespoke commercial inquiries, bulk orders, or specific billing arrangements, our dedicated team is ready to facilitate a tailored solution.
Need Assistance? Our customer team, your partners in creating outdoor sanctuaries, is here to help with any questions regarding payment. Contact us at [email protected].
Invest in your wellness with confidence. At Outdoor Living Store, we ensure that the journey to your outdoor sanctuary begins with a payment experience that is as premium, reliable, and effortless as the relaxation that awaits.